Shipping policy

Shipping Policy

At Noventra, we are dedicated to ensuring your orders are processed and shipped quickly, efficiently, and with care.

Handling Time

    •    All orders are processed within 3–5 business days.

    •    Orders placed after 11:00 AM on Saturdays will be shipped the following Monday.

Delivery Time

    •    Standard delivery typically takes 7–10 business days.

    •    Please note: Delivery times may vary due to factors outside our control, such as carrier delays or inclement weather.

Carriers

We ship exclusively through trusted carriers, including: USPS, UPS, FedEx, and DHL.

Questions?

Contact us anytime at Hellonoventra.co@gmail.com

Return Policy

We accept returns within 7 days of purchase.

Eligibility

    •    Items must be new, unused, and in their original condition.

    •    Custom logo products are non-returnable.

    •    Customers are responsible for all return shipping costs.

    •    A $3 processing fee will be deducted from your refund.

    •    Shipping fees are non-refundable.

    •    Please include a tracking number when returning items.

Refunds will be issued to your original payment method within 10 business days after we receive and inspect your return.